5 Star ECommerce
How can a small business overcome a lack of name recognition? By providing 5-star ecommerce service to customers. BizRate's Chuck Davis shares what his company has learned about consumers' secret desires.

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How did BizRate go from the 78th ecommerce site on Media Metrix to 9th in just one year? By hitting that critical mass, says CEO Chuck Davis. This week he shows you just how to target those masses.

Read about Chuck Davis
Chuck Davis is President and Chief Executive Officer of BizRate.com. Prior to joining BizRate.com, Chuck served as President, E-commerce for Buena Vista Internet Group.